FirstStep Communications is a 200 seats multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in the USA.
Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization.
We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality, and performance amplifications.
FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in the international market.
The company management brings over 70 years of professional experience in the BPO & Marketing industry, working for various American clients, and is committed to excel in operational performance and productivity by aligning people, processes, and technology practices.