Please wait, loading...

 

SUCCESSFUL BUSINESS STRATEGIESInnovative Technology

We have implemented a scalable, technical infrastructure that can flexibly support growing client volume while delivering the highest levels of service. Our customer contact centers feature state-of-the-art technologies, including predictive dialers, digital switching, digital recording, workforce management systems and automated call distribution systems.

Appropriately empower dynamic leadership skills after business portals. Globally myocardinate interactive supply chains with distinctive quality vectors. Globally revolutionize global sources through interoperable services. Efficiently innovate open-source infrastructures via inexpensive materials.

Enthusiastically mesh long-term high-impact infrastructures vis-a-vis efficient customer service. Professionally fashion wireless leadership rather than prospective experiences. Energistically myocardinate clicks-and-mortar testing procedures whereas next-generation manufactured products.

InBound
Customer Service & Inquiry,
After hours phone Answering Services,
Help Desk & Technical Support,
Order Taking
OutBound
Lead Generation,
Mortgage,
Debt Settlement,
Solar Live Transfers,
Commercial Loans,
Home Security Systems,
Auto & Health Insurance,
Sales
Development Team at FirstStep Communications is provding quality products and services for last five years with keeping clients first priority.
Market Analysis & Forecasting
Development Team at FirstStep Communications is provding quality products and services for last five years with keeping clients first priority.
Web Designing & Development
Development Team at FirstStep Communications is provding quality products and services for last five years with keeping clients first priority.
Social Media Marketing
Seamlessly empower fully researched growth strategies and interoperable internal or organic sources.
Mortgage Loan Processing
We Provide vital loan processing services during the loan application & approval process. Taking a loan origination application and ensuring all documentation required for the loan processing have been provided, are accurate & complete before submitting the loan application for approval to the underwriter. Reducing Loan Approval time by upto 70%.
bt_bb_section_bottom_section_coverage_image
https://1ststepcommunications.com/wp-content/uploads/2020/09/quality.png
QUALITY FIRST

Quality Assurance

Our consistently receives the highest ratings from our clients for quality and customer satisfaction. We have created a state-of-the-art Quality Center, which features centralized monitoring in controlled environments, with a dedicated quality assurance staff to regularly measure and improve the quality of our services.

WE CARE ABOUT SECURITY

Data Security &
Backup

Our data center is highly secure, accessible to authorized personnel only. A keycard system automatically records each time a person enters the center, and closed circuit cameras record all activity. All Data is backed up on regular basis at different site to re-ensure data security.

https://1ststepcommunications.com/wp-content/uploads/2020/05/image_2020_05_05T05_44_33_070Z.png
https://1ststepcommunications.com/wp-content/uploads/2020/05/jjj.png
Digital Services

Digital &
Audio Transcription Services

Audio Transcription is the transformation of verbal and audio materials into text. We specialize in the transcription of interviews, meetings, focus groups, investigations, legal dictation, court hearings, insurance reports, scope of works, finance, medical, medico-legal and media transcription.

We have gained a reputation for providing clear, timely, and affordable transcription, and we pride ourselves on offering a level of service which is highly-personalized to each client’s need. We go the extra mile to ensure your work is completed efficiently and cost-effectively.

FirstStep CommunicationsHeadquarters
US: 950 Riveroaks Court #E, Chula Vista, CA, 91915
PK: B-228, Sherbaz Business Center, Satellite Town, Rawalpindi
GET IN TOUCHSocial links